Horrible place - Customer Service Representative I Alight Solutions Employee Review

1.0
16 Oct 2017
Recommend
CEO approval
Business outlook

Pros

Wages somewhat above the norm, ok benefits,

Cons

Workers are pitted against each other, there is no teamwork. To get any sort of promotion, you're encouraged to step on others. The clients are all that matter, the employee is just a number. There is an insanely high turnover rate and the management can get vengeful and vindictive.

Explore other reviews about Alight Solutions

5.0
2 Dec 2025
Recommend
CEO approval
Business outlook

Pros

Flexibility Work life Balance Very customer centric

Cons

Some deadlines can be hectic

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Alight Solutions Response
6mo
Thank you for highlighting the flexibility, work-life balance, and customer focus you experienced. We appreciate your long-term commitment and are proud to offer an environment that supports both our colleagues and clients.
3.0
25 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Team leaders are good, supportive and caring. Want you to thrive as long as you do your job.

Cons

Job is very temporary. Based on Performance.

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