Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Alight Solutions

      Engaged employer

      Alight Solutions reviews

      Customer Service Manager - Customer Service Manager Alight Solutions Employee Review

      2.0
      3 Aug 2018
      Customer service manager
      Recommend
      CEO approval
      Business outlook

      Pros

      The people who work there are all pretty great.

      Cons

      Since being sold to Blackstone the company morale has gone South. There are lots of layoffs disguised under the term “getting lean”. That just means they are trying to figure out how to make the company look more profitable for a sale down the line.

      Explore other reviews about Alight Solutions

      5.0
      2 Dec 2025
      Administrative support specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      Flexibility Work life Balance Very customer centric

      Cons

      Some deadlines can be hectic

      avatar
      Alight Solutions Response
      6mo
      Thank you for highlighting the flexibility, work-life balance, and customer focus you experienced. We appreciate your long-term commitment and are proud to offer an environment that supports both our colleagues and clients.
      3.0
      25 Jun 2026
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Team leaders are good, supportive and caring. Want you to thrive as long as you do your job.

      Cons

      Job is very temporary. Based on Performance.

      See reviews by: Helpful|Rating|Date|All
      Related searches: Alight Solutions jobs | Alight Solutions salaries | Alight Solutions benefits | Alight Solutions interviews
      Alight Solutions reviewsAlight Solutions Customer Service Manager reviewsAlight Solutions review