Mediocre job, I felt like just a number - Customer Care Representative Alight Solutions Employee Review

2.0
30 Oct 2018
Recommend
CEO approval
Business outlook

Pros

The cafeteria and building were nice.

Cons

-Lack of communication -It would count against your adherence for the day if you didn’t take your lunch break at the exact scheduled minute (even if you were on the phone with a customer) -Felt thrown to the wolves but because I ended up performing well I kept getting new clients when I felt like I was finally getting comfortable with the previous one.

Explore other reviews about Alight Solutions

5.0
17 Feb 2026
Recommend
CEO approval
Business outlook

Pros

Chill place great culture interesting work

Cons

none i love it here

1
avatar
Alight Solutions Response
4mo
Thank you for sharing your experience and for being part of Alight for so many years. We’re thrilled to hear that you enjoy the culture, the flexibility, and the work you’re doing. We appreciate your continued contributions and are glad you feel at home here. Thanks for being part of what makes Alight a great place to work!
3.0
25 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Team leaders are good, supportive and caring. Want you to thrive as long as you do your job.

Cons

Job is very temporary. Based on Performance.

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