Overworked, Underpaid - Customer Success Manager Alight Solutions Employee Review

1.0
17 Mar 2025
Recommend
CEO approval
Business outlook

Pros

Work from home, people are mostly nice…

Cons

I work over 14 hours a day and into the early hours almost every day. I ask for more resources, but the company doesn’t have any. We went public recently and our stock isn’t doing well, so no one has gotten raises since 2021. No one is happy working here. It used to be a great company with a great reputation, but it’s all in the toilet now. Do not work here.

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Alight Solutions Response
1y
Thank you for your feedback and for bringing this issue to our attention. We are sorry to hear that you felt overworked during your time with us. We understand that a healthy work-life balance is crucial for the well-being and productivity of our employees. We are taking steps to review our workload distribution and policies to ensure that our team members are supported and have ample time to rest and recharge.

Explore other reviews about Alight Solutions

5.0
17 Feb 2026
Recommend
CEO approval
Business outlook

Pros

Chill place great culture interesting work

Cons

none i love it here

1
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Alight Solutions Response
4mo
Thank you for sharing your experience and for being part of Alight for so many years. We’re thrilled to hear that you enjoy the culture, the flexibility, and the work you’re doing. We appreciate your continued contributions and are glad you feel at home here. Thanks for being part of what makes Alight a great place to work!
3.0
25 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Team leaders are good, supportive and caring. Want you to thrive as long as you do your job.

Cons

Job is very temporary. Based on Performance.

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