Sr Management unsupportive - Customer Service/Quality Coach Alight Solutions Employee Review

2.0
24 Mar 2025
Recommend
CEO approval
Business outlook

Pros

Remote work enables a good work/life balance.

Cons

Strong cliques. Only friends of management get good clients and promotions.

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Alight Solutions Response
1y
Thank you for taking the time to share your feedback. We value all input as it helps us continuously improve. We are sorry to hear about your experience with our leadership team. Leadership and management are crucial areas for us, and we strive to create a supportive and effective work environment. Your concerns are taken seriously, and we are committed to addressing them.

Explore other reviews about Alight Solutions

5.0
2 Dec 2025
Recommend
CEO approval
Business outlook

Pros

Flexibility Work life Balance Very customer centric

Cons

Some deadlines can be hectic

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Alight Solutions Response
6mo
Thank you for highlighting the flexibility, work-life balance, and customer focus you experienced. We appreciate your long-term commitment and are proud to offer an environment that supports both our colleagues and clients.
3.0
25 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Team leaders are good, supportive and caring. Want you to thrive as long as you do your job.

Cons

Job is very temporary. Based on Performance.

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