You may excel in your role and take on any special projects assigned to you or suggested for you to undertake - Customer Care Representative Align Technology Employee Review

4.0
29 Apr 2025
Recommend
CEO approval
Business outlook

Pros

A strong benefits package, including medical and dental private insurance, membership in the Asociación Solidarista, and access to personal dental treatment after two years of employment

Cons

Management often consists of individuals who lack leadership skills; they excel at supervision and task delegation rather than true leadership.

Explore other reviews about Align Technology

5.0
6 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Good company, well run with Tom Prescott as President . No personal experience with follow on leadership by Joe Hogan but prior associates speak well of him.

Cons

Challenging environment with growth and simultaneous acquisition of two companies overseas.

3.0
22 Apr 2026
Recommend
CEO approval
Business outlook

Pros

It used to be a good company who made a premium product, with smart coworkers, interesting tasks that involved a lot of math problems, with detailed code reviews. It still has generous PTO, sick days and a discounted lunch (in Raleigh office).

Cons

Management changed and there is an ongoing optimisation with hidden layoffs / force quits with no severance. Biased performance reviews with high expectations. Frequent goal changes and useless projects that will eventually be terminated and the whole team will be shuffled or dismissed. Complete delivery mess. Left hand does not know what the right hand is doing. Knowledge transfer sucks. The only way to understand the feature is to dig into the code (bad for newbies). New unqualified and arrogant low-level managers and team-leads, hide their uselessness on endless meetings, blah-blah-blahing with no real impact just to add visibility. A lot of stress, 5 days from office in an open space with no remote option even for new parents. The base is low with no stocks. Pro-Russian company, previously based in Moscow, relocated the whole office to the US and Europe due to sanctions during Russian-Ukrainian war (they recently laid-off a few Ukrainian guys).

5
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