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Alignment Healthcare

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Welcome to the Jungle - Member Service Representative Alignment Healthcare Employee Review

1.0
15 Jan 2019
Recommend
CEO approval
Business outlook

Pros

Pay is decent. Benefits are good.

Cons

Management does is nonexistent. Training consisted of the trainer giving everyone four 30 minute breaks and coming back 20 minutes late. We listened to music. We were told where to find good food and alcoholic beverages. They don’t have a clear cut auditing or evaluation system. Most of it is left the auditors interpretation. Don’t get on her bad side. There is only one auditor. You never get your monthly reviews on time. It’s been four months since our last one. Mind you this effects your raises and they can fire you and write you up if you fail. One “lead” walks around chatting with his friends avoiding supervisor calls and as much work as possible, while the other one is doing all the work. It’s okay to ably for the best because he gives wrong information all the time. Know you will never get help. People play games like kindergarteners. Coworkers throw office supplies at each other, people scream in the office, there had been cheerleading with pompous. Professionalism is a joke. I doubt they know what the word means. If management likes you then you can do whatever you want and you are fine. If they don’t they will make up something or pull something from five months ago, which they never brought to your attention, and threaten to write you up and/or fire you. This is a terrible place to work. January is a blackout month so you will not be allowed to take any time off in that month.

Explore other reviews about Alignment Healthcare

5.0
19 Mar 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

I like it here supervisor is nice everyone is nice everyone helps each other out

Cons

10 minute breaks I was used to getting 15 minutes

1.0
22 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Job description for Remote Nurse Health Specialist said "Must be flexible with schedule as position is active 24 hours 7 days a week. This includes alternative shifts such as day, evening, or overnight, weekends, and holiday coverage". I had a screening interview with a recruiter and he texts me a couple hours before our scheduled time and said "I meant to mention, but the schedule for this role is an overnight position". They never mentioned it was solely an overnight position. I wish they had so I wouldn't have spent hours preparing for the interview and writing a cover letter.

Cons

Inaccurate job description. Should have written it was a Full Time Overnight shift. Waste of my time applying for this. I was okay with a "flexible, rotating shift" and even occasionally working overnight, but not all overnight shifts. Unprofessional job description.

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