Great company! - Customer Support Manager AllClear ID Employee Review

5.0
14 Mar 2024
Recommend
CEO approval
Business outlook

Pros

Great leadership! Great place to learn new skills and advance in your career.

Cons

Documentation is poor. Too much tribal knowledge but they are improving.

Explore other reviews about AllClear ID

5.0
21 Sept 2022
Recommend
CEO approval
Business outlook

Pros

Work from home, social events, good benefits, live by the values, team-based work

Cons

It helps to be adaptable

4.0
10 Mar 2020
Recommend
CEO approval
Business outlook

Pros

- The company feels essentially like a new company (startup-like) but with existing money in the bank to fund growth of the refined vision and new product. - Good for career growth and plenty of opportunities to pick up new skills and responsibilities. For me, personally, this has been a good place to grow leadership skills. - Interesting and exciting product (CrossChannel™ Platform is the one I work on) and SaaS development - The cloud engineering teams utilize modern technologies and practices like Kubernetes, infrastructure-as-code, Docker, Google Cloud Platform, monorepos, Python, Java, etc. - Development is not hindered by slow release cycles. We utilize a form of Scrumban as our product development methodology. - Intelligent, fun, and pleasant co-workers - CEO is attentive when you talk to him, regardless of your role. This was a drastic change from my time at IBM where even my director was less attentive than AllClear's CEO. - Flexibility with work/life balance - Travel opportunities, especially to the other office in Oslo, Norway - Pay is competitive - Nice office

Cons

- In the current stage of the company, you will need to wear multiple hats, which can be a con for some. - It took longer than I think it should have to re-focus the company into the current direction and product, but as of now it's going in the right direction and trend. - Need to be comfortable with the risks and unknowns of a company/startup with a runway - Sales team is in very early stages

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