Frustration and poor leadership - Service Delivery Manager AllCloud Employee Review

- Cross-functional teams are incompetent, overloaded, or completely ignoring things until they are massive catastrophes so it's not possible to fix issues, fill gaps, improve delivery - Lack of clarity on activities or strategy; tasks not unified cross-regionally or -functionally so there's no benefit from well-executed global changes or ways of working/documenting - The focus is always on Israel or a shiny new idea, not on delivering good service today, very frustrating when you're customer-facing - There's a strong sense of uncertainty among colleagues and no real opportunities for personal development; hire-and-fire mentality - Management is situated globally (mostly Israel and USA) and is very out of touch with this region in terms of work culture and communication