Great, unless you interact with the CEO - Project Manager AllTrails Employee Review

2.0
3 Mar 2023
Recommend
CEO approval
Business outlook

Pros

Benefits are top tier, everyone outside of the exec team is great to work with.

Cons

The CEO is an absolute nightmare to work with. I know of at least a half dozen people who left in the last year specifically because of his verbal abuse. He will praise someone, and then in the same week turn around and scream at them for something he already knew about but forgot, or changed his mind about. He hates anyone challenging him, and has at this point pushed out most of the original leadership in favor of corporate yes men. If you aren't interacting with leadership, it can be a great place to work. If you're looking to work alongside leadership though, the culture is absolutely not as advertised. Outside of the CEO, there are a couple other major issues: 1. DEI issues don't exist. They talk a good game externally but internally there are literally 0 DEI initiatives, discussion, or acknowledgement from anyone in leadership. 2. Disability and trail access issues are also a nonexistent subject. They fired the person that was passionate about improving physical accessibility information on the platform and never looked back. 3. Greenwashing - behind closed doors the leadership team doesn't care at all about the company's impact on the environment. Their public brand of being a responsible outdoor company is largely for show, there are things they know they contribute to that they refuse to address.

Explore other reviews about AllTrails

5.0
14 May 2026
Recommend
CEO approval
Business outlook

Pros

- We move fast and have high standards - Great benefits + trail days! (once a month we get to go hike individually or with teammates and test the app, it's such a cool perk) - Opportunities to connect in co working spaces in some cities + an all company summit this summer - We are unique in that we're small (220) employees, but financially healthy and PE-backed -- it's kind of the best of both worlds for someone like me that has worked in very spend conscious environments (Series A-C start ups), I can make fast decisions and a ton of impact but it feels more stable

Cons

- Some processes are still being built out (which can also be a pro! because we get to build them) - Priorities can change quickly

1.0
4 Jun 2026
Recommend
CEO approval
Business outlook

Pros

The company still has a strong brand and a product that resonates with users. There are a handful of hardworking individuals trying to keep things moving despite the chaos. The employees care, but the leadership is clueless.

Cons

The biggest issue is leadership. The departures of the CTO, CPO, and Head of Product have left massive gaps that have not been meaningfully addressed. There is no clear product vision, and it shows in the day to day confusion and constant reprioritization. The CEO has not built a cohesive or inspiring culture and, at times, feels like a poor fit for the company’s needs at this stage. Communication from the top lacks clarity and depth, and there is little confidence in long term strategy. Recent leadership decisions have only added to the concern. For example, moving the CMO into a Chief Business Officer role felt abrupt and unclear, and their company wide strategy shared in an all hands was reduced to a single sentence slide which is an accurate reflection of how underdeveloped and vague the current direction is. Unacceptable.

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