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      Alorica

      Engaged employer

      Alorica reviews

      Employed but... - Customer Experience Agent Alorica Employee Review

      3.0
      21 Dec 2025
      Customer experience agent
      Recommend
      CEO approval
      Business outlook

      Pros

      You can work from home.

      Cons

      Low pay and bonuses don't match work. No monitoring of activity and behavior of all of levels of management. Work life balance needs work. Job security needs work. Hard to get promoted to the next level when management holds you back.

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      1.0
      2 Jul 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Remote flexibility, mobility within the company

      Cons

      horrible work environment, not always given the ability to do the things expected of you, team support wouldn't listen to provided requests, can get ghosted if you end up with too many tech problems with THEIR equipment

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