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      Alorica

      Engaged employer

      Alorica reviews

      Company could be great with better managers - Bilingual Customer Experience Agent Alorica Employee Review

      3.0
      12 Jan 2026
      Bilingual customer experience agent
      Recommend
      CEO approval
      Business outlook

      Pros

      Big corporate and global company, steady and in general good

      Cons

      Management seem to got the job because of time at the company not really because of experience, skills and intelligence to handle the big clients, making an entry level very stressful, too much stuff and policies, plus bad benefits

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      4.0
      11 Jun 2026
      Remote customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      They offer medical, vision, and dental benefits. Holidays off. There is an initial training for the job. Additional refresher trainings are provided as well.

      Cons

      Holidays off are not paid. This is the first company I have been employed with that does not pay for the holidays.

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