Newbies watchout - Customer Service Representative (CSR) Alorica Employee Review

2.0
20 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Good for newbies Acceptable starting rate (depends on you, for me i was single and just had to feed myself) Some co worker are decent - thank diversity Good enough for experience

Cons

Micromanagement TL does not care about your health, just what you can deliver (for their incentives) will give difficult account to newbie and throw you to prod after little training, and offer no support. you hv to be super extra good to be able to do or solve everything by yourself Toxic environment, lots of gossiper

Explore other reviews about Alorica

4.0
11 Jun 2026
Recommend
CEO approval
Business outlook

Pros

They offer medical, vision, and dental benefits. Holidays off. There is an initial training for the job. Additional refresher trainings are provided as well.

Cons

Holidays off are not paid. This is the first company I have been employed with that does not pay for the holidays.

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