Call Center Representative - Call Center Representative Alorica Employee Review

3.0
27 Jan 2026
Recommend
CEO approval
Business outlook

Pros

You get paid for training.

Cons

strict guidelines for finding information to help customers.

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4.0
7 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Excellent coworkers, great bonus structure, loved the project I was assigned.

Cons

Miromanaged by trainer, for the entire time I worked this project. Said trainer had no qualms about dressing people down in front of whole floor, loud enough for clients to hear while on calls!

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