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      Alorica

      Engaged employer

      Alorica reviews

      Interesting job culture - Customer Service Specialist II Alorica Employee Review

      3.0
      1 Feb 2026
      Customer service specialist ii
      Recommend
      CEO approval
      Business outlook

      Pros

      Pay was decent My first TL was amazing Being able to grt prompt help from TL if needed

      Cons

      Equipment issues constant & unpaid Once they switched myTL , I didn't care for her Having to wait 3 yearrs to reapply

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      4.0
      7 Jul 2026
      Customer service representative (csr)
      Recommend
      CEO approval
      Business outlook

      Pros

      Excellent coworkers, great bonus structure, loved the project I was assigned.

      Cons

      Miromanaged by trainer, for the entire time I worked this project. Said trainer had no qualms about dressing people down in front of whole floor, loud enough for clients to hear while on calls!

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