Alorica is ok, but has issues - Customer Service Representative Alorica Employee Review

3.0
19 Mar 2026
Recommend
CEO approval
Business outlook

Pros

The pay, free food, great building, safe area, and good training.

Cons

The insane metrics, the drama on the production floor, the time off, and some bad Team Managers. There basically is no work/life balance. Not many people get 2 days off in a row. I was recently laid off along with a group of other employees. I find it disturbing that they outsource payroll and timekeeping to the Philippines.

Explore other reviews about Alorica

4.0
7 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Excellent coworkers, great bonus structure, loved the project I was assigned.

Cons

Miromanaged by trainer, for the entire time I worked this project. Said trainer had no qualms about dressing people down in front of whole floor, loud enough for clients to hear while on calls!

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