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      Alorica

      Engaged employer

      Alorica reviews

      Horrible place to work. - Senior Customer Service Representative Alorica Employee Review

      1.0
      17 Feb 2017
      Senior customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      The call center in Austin is designed well and is comfortable.

      Cons

      Alorica does not care about their employees. The attendance policy changes depending on which day it is. They constantly mess up your paycheck, and they could care less if you ever get your pay corrected. In the 6 months I worked there I was only paid correctly 4 times.

      Explore other reviews about Alorica

      5.0
      30 Sept 2025
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Leadership is open and approachable, with genuine interest in employee feedback. Opportunities to grow professionally.

      Cons

      Things move quickly, which can be challenging at times, but it keeps the work exciting.

      1
      2.0
      7 Jun 2026
      Remore call center agent
      Recommend
      CEO approval
      Business outlook

      Pros

      Telework, managers are communicative with staff and help us get better at the phone calls to pass QA

      Cons

      Always threatening to fire if we did not try to get people to buy things at the end of enrolling them into Duke Energy

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