Former employees call it Alorihell...that should tell you something - Customer Service Representative Alorica Employee Review

2.0
11 Jul 2012
Recommend
CEO approval
Business outlook

Pros

Good customer service experience. Decent training on the systems.

Cons

Not very employee friendly. The Citiplex location was the best of the bunch and even it was not a friendly or comfortable place to be. You never felt like management had your back. and moral was horrible. And not enough training regarding product knowledge.

Explore other reviews about Alorica

3.0
3 Jul 2026
Recommend
CEO approval
Business outlook

Pros

lgbtq friendly, progressive, no customer interactions

Cons

No raises, Baffling policy changes

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