3.0
11 Sept 2012
Current employee, more than 1 year
Kennesaw, GA
Recommend
CEO approval
Business outlook
Pros
The benefits are decent. There job is not very demanding once you get the hang of things. You basically just sit in a chair and talk to people all day. It's also a very stable income. Guaranteed 40 hours per week. It's also pretty easy to get hired there.
Cons
Training is pretty intense. The information systems that are used are massive so there's a lot to learn at first. After the 5 week training/certification process it takes another 1-2 months to get a grip on things. Many customers calling with very unique problems.