3.0
15 Feb 2013
Current employee, less than 1 year
Terre Haute, IN
Recommend
CEO approval
Business outlook
Pros
The work was not difficult at all. Consistent hours. plenty of overtime opportunities
Cons
They take "continuous improvement" to mean "consistent nagging." After getting over 97% positive customer reviews, several 100% quality scores, and perfect attendance, I was still being coached and told to knock X amount of seconds of my time on the call and other metrics. You are a number here. Take that or leave it. For me, I needed the opportunity to succeed and no matter how good I did I still felt like it wasn't appreciated.