it was a downhill rollercoaster that was always jumping off the track. - Anonymous employee Alorica Employee Review

2.0
26 Mar 2011
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

It is a good feeling to have a job where you know you are helping people to accomplish something. Alorica could be a great place to work if everything ran alittle bit smoother and everyone would be on the same page. Alorica when it started in Fort Myers it was a close nit place and everyone looked out for everyone. It was great.

Cons

Management seems to think that they are better than everyone. they have their own little groups and act like they shouldnt be accountable to anyone at all. they pick and choose which rules to bend for which employees. they forget that employees do have lives outside of the office. Schedules are changed for people to attend school but not for single mothers or fathers with babysitting conflicts. A "shift bid" is used to decide who works what shift and all employees must pick and then are not even guarenteed that they will get the shift they need. management needs to change the way they handle things or they will continue to lose the respect of the people that work for them.

Explore other reviews about Alorica

4.0
4 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Trys to live by values; client focused, people centric

Cons

lots of layers, tenured employees can seem territorial and not always open welcoming

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