Don't Do It - Call Representative Alorica Employee Review

You take your first call while still in training and you are expected to meet metrics while still being trained on the first day of calls. If a rude customer calls in and curses you or insults you, you are expected to take it on the chin. No hang ups, no transferring the call. And if the rude customer hangs up on you you are expected to give them a call back or it will hurt your call stat. You also are expected to sell on the first day of calls. And the company tells you when you can go to the restroom and how long to use the restroom in your own home.