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      Alorica

      Engaged employer

      Alorica reviews

      Finding correct answers for customers reguarding company policy and technical issues ambiguous. - Technical Support Agent Alorica Employee Review

      2.0
      14 Jun 2011
      Technical support agent
      Recommend
      CEO approval
      Business outlook

      Pros

      Every six months was given raise. This was 2 years ago but things change daily and not sure if this is still the same policy.

      Cons

      systems slow and unreliable when answers were found they still were not clear and precise, difficult to find information quickly

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      4.0
      11 Jun 2026
      Remote customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      They offer medical, vision, and dental benefits. Holidays off. There is an initial training for the job. Additional refresher trainings are provided as well.

      Cons

      Holidays off are not paid. This is the first company I have been employed with that does not pay for the holidays.

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