Delightful place to work - Customer Service Advisor AlphaBiolabs Employee Review

Unfortunately, we believe this person is exploiting the anonymity afforded by Glassdoor to create mischief, as the allegations levied are completely false and tantamount to libel. As such, we are not going to dignify such ludicrous accusations with any further comment.

Thank you for taking the time to share your feedback. We’re pleased to hear that you appreciate the company’s location and find your colleagues to be supportive and friendly, as we know that a strong, collaborative team culture is essential for a positive work environment. We’re sorry to learn that you’re feeling challenged by the current workload and that your experience with management and training hasn’t met your expectations. These are areas we take seriously, and your feedback is important for helping us improve. We strongly encourage you to speak directly with your line manager, so we can better understand your concerns and work together on a constructive way forward. If there is a particular reason why you don’t want to speak to your line manager, please reach out in confidence to any of the directors, or the COO. We also recently distributed our annual employee survey, which is another valuable channel for voicing experiences and suggesting improvements. We hope you took advantage of the survey to give your full and frank feedback, as input from all colleagues plays a key role in shaping our priorities and actions moving ahead. Thank you again for your honesty, and please know that we are committed to making meaningful improvements based on what we hear from our team.