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Altice USA

Now known as Optimum

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A DEI NIGHTMARE - Inbound Sales Representative Altice USA Employee Review

1.0
27 Jun 2025
Recommend
CEO approval
Business outlook

Pros

I get to work from home. Yay, the company doesn't have to pay to put a roof over my head.

Cons

The mid and upper management team from failed third world countries have brought their losing strategies over to my company. They have positioned themselves as the enemy of their employees. They have taken away Christmas bonus, Krishna said it would help the stock price, which is down 98% from when they joined. Shocking. They've taken away vacation, personal and sick days. There's only two paid holidays off now. No more employee appreciation days. They've created a commission structure which is completely manipulative, if you're having a great month of sales and on track to get a huge check, they'll just flood your line with calls meant for billing or tech support, which have no sales potential, which tank your numbers so they can pay you less. Top reps are literally borrowing from their 401k's to make ends meet, while the DEI management team of Yes Men pat each other on the back and get bonuses while their employees and customers suffer under their practices.

Explore other reviews about Altice USA

5.0
5 Sept 2025
Recommend
CEO approval
Business outlook

Pros

People are generally friendly. The work I'm doing as an intern is actually impactful, and I'm learning a lot. I'm still a student but my manager has been very flexible with my school schedule to be able to work.

Cons

The onboarding had some issues with needing to submit support tickets to gain access to the tools I needed.

1.0
1 Sept 2025
Recommend
CEO approval
Business outlook

Pros

Commissions used to be decent. Okay benefits

Cons

The company is severely in debt and has resorted to using fear/threats as a tactic to try to push you harder. They will broadcast your call in front of your whole team and make you say the things you did wrong. You will be squeezed and asked to squeeze every penny from every customer just to attempt to hit goal. So if you’re looking for a place that is truly sink or swim, has horrendous leadership in a dying industry come on! Also not that you will most likely be replaced by overseas employees. Should be renamed Altice International as the only US based employees soon to be left with be the corporate guys in NY that make way too much money to make poor decisions over and over.

2
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