Shady company - Territory Manager Altivera Medical Employee Review

2.0
16 Nov 2023
Recommend
CEO approval
Business outlook

Pros

If you get lucky and find Doctors and PT clinics that see a lot of workers comp patients you can make decent commissions.

Cons

They completely lie to you in training and say that all you have to do is make the sale and corporate will handle the rest. They tell you they work with all insurances which is not true at all. They have unethical billing practices and they are not upfront with patients about the potential out of pocket cost. They also don’t pay out commission for any sales that are Medicare/medicaid and barely pay you out for commercial insurance which is 90% of what doctors are seeing. Almost no support other than your sales manager who you can call with questions, but virtually you’re on your own to go clean up the mess that was left by the last territory manager (which is all the companies fault). They’ve also been sued multiple times which the recruiter obviously forgot to mention to me.

Explore other reviews about Altivera Medical

5.0
25 Feb 2026
Recommend
CEO approval
Business outlook

Pros

Base pay is great relative to most sales roles.

Cons

Not many leads unless you have referrals

2.0
9 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Have significantly turned things around within less than a year allowing insurances companies to trust us again. It was a big task and it was successful. Congrats!

Cons

The company hasn't ironed out their new processes which is okay, the company is starting over. Although, it is to a point where I constantly get angry calls from clinics where they tell us that Altivera/Zynex is awful and has awful customer service. From what I have gathered, it has nothing to do with the people that work there but it does have everything to do with the CONSTANT change in process. Every clinic is confused why we aren't doing it "the old way" (communicating with clinics about what is needed). Now when we receive invalid prescriptions we don't even communicate that with the patient OR the clinic anymore. Nothing against the Sales Reps, they are awesome. Having the Sales Reps do everything seems impractical and it has effected Altivera's efficiency and likely customer and clinic's satisfaction. Altivera Medical just got rid of the department that speaks with clinics, our sales operations team. I am not excited to see how much our customer service and clinic communication worsens, now.

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