Okay starting pay with potential in commission - Territory Manager Altivera Medical Employee Review

2.0
9 Apr 2024
Recommend
CEO approval
Business outlook

Pros

Offer very flexible hours and the other TMs are very kind

Cons

There are a lot of issues with insurance coverage you have to deal with and they leave you ill prepared. You aren't treated well if you are not in the top 1% of the company.

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Altivera Medical Response
2y
Thank you for your review. We strive to ensure all employees feel supported and equipped to handle their responsibilities, including dealing with complex insurance issues. We will take immediate steps to enhance our training programs to better prepare our team for these challenges. Additionally, we are committed to fostering an inclusive environment where every employee feels valued and respected, regardless of their performance ranking.

Explore other reviews about Altivera Medical

5.0
25 Feb 2026
Recommend
CEO approval
Business outlook

Pros

Base pay is great relative to most sales roles.

Cons

Not many leads unless you have referrals

2.0
9 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Have significantly turned things around within less than a year allowing insurances companies to trust us again. It was a big task and it was successful. Congrats!

Cons

The company hasn't ironed out their new processes which is okay, the company is starting over. Although, it is to a point where I constantly get angry calls from clinics where they tell us that Altivera/Zynex is awful and has awful customer service. From what I have gathered, it has nothing to do with the people that work there but it does have everything to do with the CONSTANT change in process. Every clinic is confused why we aren't doing it "the old way" (communicating with clinics about what is needed). Now when we receive invalid prescriptions we don't even communicate that with the patient OR the clinic anymore. Nothing against the Sales Reps, they are awesome. Having the Sales Reps do everything seems impractical and it has effected Altivera's efficiency and likely customer and clinic's satisfaction. Altivera Medical just got rid of the department that speaks with clinics, our sales operations team. I am not excited to see how much our customer service and clinic communication worsens, now.

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