WORKING FOR ZYNEX IS GREAT! - Account Manager Altivera Medical Employee Review

5.0
7 Apr 2025
Recommend
CEO approval
Business outlook

Pros

1. Engaging and Supportive Partners: One of the standout features of working with ZYNEX Medical is the level of engagement and support offered by their team. They are proactive in building strong relationships, ensuring that their partners feel heard and valued. This support makes navigating any challenges easy and efficient. 2. Professional Communication: The communication at ZYNEX Medical is consistent, respectful, and efficient. Whether it's project updates, inquiries, or ongoing collaboration, the professionalism in their communication enhances the overall experience and ensures smooth and timely responses. 3. Collaborative Environment: ZYNEX Medical is dedicated to working together toward shared goals, encouraging innovation and feedback. They create an environment where ideas can be freely exchanged, and collaboration is always welcomed. This makes working with them feel like a partnership rather than a transactional relationship.

Cons

As a company, Zynex Medical maintain high standards of professionalism, clear communication, and provide ample support to their partners. I have nothing negative to say so far.

Explore other reviews about Altivera Medical

5.0
25 Feb 2026
Recommend
CEO approval
Business outlook

Pros

Base pay is great relative to most sales roles.

Cons

Not many leads unless you have referrals

2.0
9 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Have significantly turned things around within less than a year allowing insurances companies to trust us again. It was a big task and it was successful. Congrats!

Cons

The company hasn't ironed out their new processes which is okay, the company is starting over. Although, it is to a point where I constantly get angry calls from clinics where they tell us that Altivera/Zynex is awful and has awful customer service. From what I have gathered, it has nothing to do with the people that work there but it does have everything to do with the CONSTANT change in process. Every clinic is confused why we aren't doing it "the old way" (communicating with clinics about what is needed). Now when we receive invalid prescriptions we don't even communicate that with the patient OR the clinic anymore. Nothing against the Sales Reps, they are awesome. Having the Sales Reps do everything seems impractical and it has effected Altivera's efficiency and likely customer and clinic's satisfaction. Altivera Medical just got rid of the department that speaks with clinics, our sales operations team. I am not excited to see how much our customer service and clinic communication worsens, now.

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