Very bad management - Technical Business Analyst Altrata Employee Review

1.0
12 Apr 2025
Recommend
CEO approval
Business outlook

Pros

Remote working option, which offers flexibility. Fridays are generally half-day, which is a good thing.

Cons

Toxic Management and Poor Team Dynamics: My reporting manager (Jafelyn Wong - Beware of her) consistently micromanaged, often speaking over me during meetings and failing to listen to concerns raised. Feedback was rarely constructive and more often dismissive, sometimes even belittling in front of the team. I was told early in my tenure that I wasn’t a fit for the role, even before adequate training or onboarding was completed. Unstructured and Ineffective Onboarding: Training was rushed, overly technical, and lacking in product or business context. Key onboarding sessions were poorly explained, with language and communication gaps that were never acknowledged. The expectation to "just pick things up" created immense pressure without proper support. Discrimination and Groupism: It was evident that there was a strong preference towards the Malaysian team members. Suggestions from Indian team members were scrutinized more heavily, whereas the same ideas from others were instantly accepted. Manager once explicitly mentioned having bad experiences with Indians in the past, which reflected in biased treatment. Lack of Empathy and Support: The environment was not psychologically safe to ask questions or raise issues. My manager frequently dismissed concerns, claiming she had already explained things, even when clarification was needed. I often felt set up for failure – being expected to deliver on vague or changing requirements without support. Poor HR Support: HR (Sunita) was unresponsive during multiple escalations, including emails dated September 12 and March 4 regarding training gaps and inappropriate behavior by the manager. No meaningful action was taken to address repeated concerns, even after formal meetings and escalation to senior leadership. Culture of Blame, Not Learning: Mistakes were treated as personal shortcomings, not opportunities for team improvement. Even after stories were reviewed by the Product Owner and Senior BA, the manager continued to nitpick irrelevant points. Dev team refused to work without mockups even for simple text changes, leading to bottlenecks and blame games. Final Thoughts: Altrata is potentially a good place for highly independent, technically strong developers. However, for business analysts or professionals who value mentorship, structured onboarding, respectful communication, and inclusive leadership, the AAA team – under its current management – is not a healthy or supportive environment.

Explore other reviews about Altrata

5.0
23 Sept 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

good amount of PTO and flexible working arrangements

Cons

i cant think of any

1
4.0
4 Feb 2026
Recommend
CEO approval
Business outlook

Pros

Altrata has a great cast of employees that are driven in their day-to-day. Really great work-life balance offering between remote work and option to come into the office. The company as a whole makes a great effort to accommodate the needs of the workforce and shows appreciation for those who continue to show results.

Cons

Leadership has struggled a bit over the years with constant changes to C-Suite and general lack of direction/guidance from the ownership group, who seem solely focused on revenue growth (justifiably so). The products and services Altrata offer have great value with the customer base, but there remains a lack of market recognition and it feels like there's a big gap/disconnect between the client-facing team and those developing and influencing the product. There could be major improvements to overall cohesion between data/product/tech/marketing/sales so that everyone is on the same page about how the products impact and benefit the customers. Talent hiring also been questionable in the past. Not many new hires last long or show reliable growth that contributes to the growth of the company. It seems like hiring is largely based around "cultural fit" instead of objective business fit.

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