Overworked and UNDERPAID! - Customer Service Representative Altum Health Employee Review

1.0
8 Nov 2017
Recommend
CEO approval
Business outlook

Pros

-Good Benefits -Co-workers are friendly -3 weeks vacation to start

Cons

-No advancement -Setting is more like a "call center" not a health facility -Management constantly adds more to workload but pay remains the same -Management plays "favorites" so different rules for different people -Pay is inconsistent with other similar type facilities and they DO NOT follow UHN protocol. -Don't waste your time working here you will never advance.

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Altum Health Response
7y
Thank you for your feedback. In follow-up to direct employee feedback, we have recently worked with the UHN Total Rewards team, employees and Site Mangers to create clear job descriptions that accurately reflect the work being done. This initiative will help to provide additional role clarity and will help to reduce any duplication of work. -Altum Health HR Team

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Cons

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