Okay for entry level to get experience but otherwise - Premium Audit Specialist AmTrust Employee Review

2.0
10 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Work-life balance The only reason they have 2 stars is to give credit to the pockets of people in the company that do truly do their best to make sure people are treated right. However it was few and far in between.

Cons

In the most basic summed up sentence - This company hemorrhages good talent based on decisions from executives and CEO Lack up meaningful salary and raises. - Salary is on the low end of the industry and they have promoted people to supervisor without any increase in pay or explanation as to why. They do not take concerns raised seriously. There is so much detail but unfortunately Glassdoor does not allow anything other than vague statements. Amtrust culture can be highly retaliatory. Unethical business practices that are not addressed until too late. ACAs get denied with no logical explanation Executive management is extremely out of touch and also are not held to the same standards, especially when it comes to accountability. This seemed to stem across most departments. The way they structure things, they actively look for ways to bring down review scores so they do not have to pay as much in bonuses. As opposed to giving the score they deserve and explaining the budget cant give out this many bonuses, they gaslight you about your work and effort. This stems from executive decisions. This is not a company that seems to actually care about its normal day to day employees and there are almost countless examples. I would love to have in depth conversations about how they can turn around the company culture into something better, as I came into this company so bright-eyed and championed them at first, however the only HR rep that seems to care, also left the company. I truly hope they can improve for the employees still there. Other things to note.. Mandatory overtime was forced on weekends for no logical reason. Audit Department no longer gets many of the extra paid days off that the rest of the company does. They are currently moving headquarters about 30 miles away but not offering any further remote opportunities from what I have been told.

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AmTrust Response
1mo
Thank you for sharing your feedback. We encourage you to contact the AmTrust Employee Center at AmTrustEmployeeCenter@amtrustgroup.com or 844 331 2374 to discuss further.

Explore other reviews about AmTrust

5.0
28 May 2026
Recommend
CEO approval
Business outlook

Pros

Supportive Team and Management, Company Holidays, Advancement Opportunities,

Cons

Current system inhancements can make things make things slow at times

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AmTrust Response
2w
Thank you for sharing your experience with us.
2.0
8 May 2026
Recommend
CEO approval
Business outlook

Pros

Co-workers are amazing. Managers are helpful.

Cons

Rolling out an incomplete new operating system was a horrible idea. Creates additional work for adjusters. The processes being implemented are hindering the ability to effectively close claims. Adjusters are being told to do more with less every day. Claim counts average 180 to 200 for the last 6 months with no relief in sight. Hybrid work was promised at 2 home and 3 in office. That was recently revoked and it is now mandatory 4 days in office. With gas prices what they are, that really hurts. Corporate management seems to be focused more on obtaining #1 status and bringing in the big bucks than finding a way to relieve the stress on their employees. Mental health is non existent and if you aren't putting in 50+ hours a week there is no way to stay on top of your work load. Even then you will feel like you are barely treading water. New NICE phone system is for call centers-not claim adjusters. Not a lot of advancement opportunities unless you are someone's pet. Benefits are mediocre at best.

4
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AmTrust Response
1mo
We appreciate you taking the time to leave a review. Your feedback is important to us, and we’d welcome the opportunity to learn more. Please contact the AmTrust Employee Center at AmTrustEmployeeCenter@amtrustgroup.com or 844-331-2374.
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