Wouldn't recommend unless you are desperate - Software Test Engineer AmTrust Employee Review

2.0
15 Apr 2019
Recommend
CEO approval
Business outlook

Pros

-free coffee , tea and water - some supervisors were nice

Cons

The business only thinks thinks aboutAccounting Profit. Recently, they company has been outsourcing most of the IT work to India. If you want to have job security or planning a long term career, its not the ideal place for you. Upper management is a mixture of ignorance and arrogance . The most capable and intelligent employees have left or been laid off.

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AmTrust Response
7y
Thank you for your feedback. The initiative to outsource parts of select IT functions was the latest step in our continuous effort to operate more efficiently and effectively when addressing business and market needs in support of AmTrust Forward. Partnering with a supplier improves our scalability while also helping to ensure consistency of service outcomes for our business. Adoption of market-proven efficient and structured processes expands our capabilities so we can focus internal resources on strategic goals and innovation while improving speed-to-production of application enhancements and maintaining high levels of quality. Thank you again and we wish you all the best in your future.

Explore other reviews about AmTrust

5.0
12 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Flexible work hours. Great co-workers. My co-workers are friendly, easy to talk to and are willing to help you if they are able to.

Cons

Systems can give you issues at times and make it difficult to get work done.

2.0
8 May 2026
Recommend
CEO approval
Business outlook

Pros

Co-workers are amazing. Managers are helpful.

Cons

Rolling out an incomplete new operating system was a horrible idea. Creates additional work for adjusters. The processes being implemented are hindering the ability to effectively close claims. Adjusters are being told to do more with less every day. Claim counts average 180 to 200 for the last 6 months with no relief in sight. Hybrid work was promised at 2 home and 3 in office. That was recently revoked and it is now mandatory 4 days in office. With gas prices what they are, that really hurts. Corporate management seems to be focused more on obtaining #1 status and bringing in the big bucks than finding a way to relieve the stress on their employees. Mental health is non existent and if you aren't putting in 50+ hours a week there is no way to stay on top of your work load. Even then you will feel like you are barely treading water. New NICE phone system is for call centers-not claim adjusters. Not a lot of advancement opportunities unless you are someone's pet. Benefits are mediocre at best.

4
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AmTrust Response
1mo
We appreciate you taking the time to leave a review. Your feedback is important to us, and we’d welcome the opportunity to learn more. Please contact the AmTrust Employee Center at AmTrustEmployeeCenter@amtrustgroup.com or 844-331-2374.
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