This is the only company I've ever worked for where I feel like management is working against me. The standards remain so high yet they give you virtually no tools to succeed. The claims system feels like it is from the early 2000s. They just "upgraded" part of the system but it is actually worse than it was before. Management is completely out of touch with reality and employees are set up to fail. They recently furloughed many employees and the rest of us have caseloads at 160+. Despite that they push forward with ridiculous projects. We are constantly reminded that our activity is being monitored. Raises were canceled this year. Bonuses were a joke. Morale is incredibly low yet management says and does nothing. Most of us would leave if any other companies were hiring. Just an awful place to work.
