Pros
- Offers benefits, stock, 401k. (Benefits start Day 1) - Decent Pay (additional pay depending on hours/days worked) - Raise every 6 months. - Pays tuition upfront (up to a set amount) not re-imbursement.
Cons
- No work life balance: Company mandatory overtime for weeks to months. Working 6 days a week or 5 days a week with 10+ hour shifts on each day. No Vacation can be used. - No career development/growth: Met with my Manager 4 times in 5 months. Yes, 5 months. 1 team meeting a month if you're lucky. Always off camera, zero engagement in the virtual environment. 1x1 meetings with Manager had little to nothing to do with me rather just metrics, very disengaging, had lack of care towards career growth outside of call metrics. - Most of the systems you use are ineffective, has bugs or issues. Schedules are never updated properly, yet you're still held liable for adherence. - Training process had massive knowledge gaps. Training material we learned was outdated and didn't apply when we went live on the virtual floor.