Pros
Central location with a nice office. Some employees are supportive and friendly. Fair pay.
Cons
After 2 years of employment, I had to leave. Unless you're family, very limited chance of advancement or growth. I witnessed a chauvinistic attitude on the agency side from upper management. Enough to make my skin crawl. I also witnessed unethical practices just to get the deal. Not something I could be a part of. I felt some are hired to create a diversified appearance. HR department appears supportive but overruled by the 'good ole boys' mentality of upper management. Very limited access to decent programs. Many clients stay because of family connections. Administrative staff seemed to always be in a bad mood with lots of gossiping and most had a fear of management. It wasn't a team environment. To sum it up, I felt a very toxic environment.