American Auto Shield

American Auto Shield reviews

Home Claims suck. - Customer Service Representative American Auto Shield Employee Review

1.0

26 Aug 2023

Customer service representative

Recommend

CEO approval

Business outlook

Pros

Work from home is a plus

Cons

Leadership has no accountability at all. There are maybe 5 people who do a great job and keeps things fun. Otherwise it's full of leadership who clearly benefitted from nepotism. Then you have people who kiss butt that miss multiple days per week and yet are rewarded for it. Stay away!

American Auto Shield Response

Thank you for your candid feedback. We’re sorry to hear that we are not meeting your employment experience expectations. I would also like to encourage you to take advantage of our open door policy and start an open dialogue with your Team Lead, Supervisor, or HR. We will be sharing your feedback with our Leadership Team. Thank you for all you do for our organization.

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5.0

2 May 2026

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

Great place to work with company culture.

Cons

The CEO at the time needed to be more engaged and transparent

2.0

13 Apr 2026

Manager

Recommend

CEO approval

Business outlook

Pros

Good people at the entry and mid-level

Cons

upper management is out of touch and only looks at the bottom line for Car Shield

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American Auto Shield reviews American Auto Shield Customer Service Representative reviews American Auto Shield review

American Auto Shield

Home Claims suck. - Customer Service Representative American Auto Shield Employee Review

Explore other reviews about American Auto Shield

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