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American Health Connection

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DON'T APPLY IF YOU DON'T TAKE IT SERIOUSLY - Patient Communication American Health Connection Employee Review

5.0
14 Jan 2020
Recommend
CEO approval
Business outlook

Pros

This is a great place to work, been here 4 years. To those complaining about management communication. This is not a place that is going to coddle you or hold your hand like we are in grade school or something. Come in, do your work, follow the rules. I have never worked a job that I have expected the managers to be my friends and ask about my day. Also, disgruntled ex employees that post here. People don't quit here, they get fired, mostly due to not showing up for work. People seem to not want to take a work from home job seriously. They are routinely late for their shifts, call off on a whim and leave the rest of us hanging. There are no jobs out there that will allow an employee to be late and repeatedly call off, they would be fired and that is what happens here, but for some reason people get offended about it. They complain about our 10 min breaks and 20 min lunch, apparently not aware that due to the work from nature of our work they don't HAVE to give us any breaks. Do not apply here if you cannot take it seriously. This is a normal job with normal attendance rules, but with the convenience of working from your home. Don't come here expecting to do your housework during work hours, or some other dumb thing people try to do. Don't think you can come here and not have a babysitter. We are answering phone calls, no background noise is allowed. Again, just like any other job you need to have a sitter.

Cons

Very busy, calls can be overwhelming on Mondays, but its the nature of the business

Explore other reviews about American Health Connection

4.0
27 Aug 2025
Recommend
CEO approval
Business outlook

Pros

The job is super easy. The training is short because the work is so easy. The calls come back to back most days, especially Monday morning. Each day after that they slow down. You are not micro-managed. You clock in and do your job and no one bothers you. You never speak to management. They only contact you by company email if they need to contact you. They may occasionally reach out to you in chat. The pay is well for what you do.

Cons

BORING! BORING! BORING! It's the same routine every day all day. From one call to the next. It's very mundane. Some people don't like that the training is so short. Other than these few things, it's a good job.

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