Worst Company for IT people-ATC Shared Service Center - Anonymous employee American Tower Employee Review

1.0
16 Sept 2019
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

1. Company provide free snacks in the evening 2. Average compensation, a SIM is provided, and bill is taken care of by ATC 3. Handset reimbursement in every 2 years (On an average 10k) 4. In some of the projects work is good but now days it’s like copy and paste from some other project which is already developed 5.Good hike for freshers (20-35%) based on the rating

Cons

1. Unrealistic deadlines in every project , onsite director believes that any project can be delivered within 5 days(1 week) , a big joke right ,for him it doesn't matter how big the project is , how complex the business logic is , how many flows are getting developed and even if you delivered it somehow working day and night ; project is not going to get deployed in UAT/Prod for next 1 year. 2. There follow literally no process (a big zero), adhoc changes will keep coming and delivery time is never going to increase, and they will blame you are you are able to deliver 2. Except few , most of the onsite counterparts who are leading the project believe in micromanagement ,even if they saw that , you are not online on skype (they are not going to see and think if it's lunch time in India) they will escalate it to the senior management and management here is going to blame you 3. Offshore managers have no powers; they are only there to blame you and for approving leaves 4. Management here doesn't believes in proving any facilities that are very much common in other IT companies like work from home , cab pick/drop in case on morning/night shifts or any female going late ,No Canteen facilities ; even if you want to drink a tea you will have to visit a thela wala 5. Below average infrastructure, it looks like you have entered a call centre instead of IT company and if you are sitting on the top floor, even AC's is not working and there is nobody to hear the same 6. Appraisals are worst for lateral hires , single digit hike .No transparency at all ,some people got around 15-20% hike as organisation was thinking that they will not leave the company but they are also leaving because of the situations here and rest were given a single digits hike 4-5% .I don't know why they are doing it because if somebody is getting 4-5% hike why he/she is going to join an organisation like ATC IT SSC instead on big corporates like TCS , Infosys etc. 7. 100% attrition rate every year 8.No projects in Java domain, they are hiring by saying that were working on Microservices, React JS etc but there is nothing like that. I will say they haven't started yet so please don't fall in the trap 9.Also entire QA team is working on manual testing; they don't even know the "A" of Automation. So, QA guys coming for hiring drive please be aware 10.Also they are not able to hire any employee on their payrolls so most of the employees are now from HCL and Tech Mahindra working as Contractors

Explore other reviews about American Tower

5.0
20 Mar 2026
Recommend
CEO approval
Business outlook

Pros

-Competitive Pay Package -Opportunity to Grow - Supportive Management

Cons

-Can't think of any cons

3.0
2 May 2026
Recommend
CEO approval
Business outlook

Pros

Overall, it’s not the worst place to work, but there are several shortcomings the company needs to address. The biggest positive is the people — about 95% of the team was great to work with and genuinely trying to do their best for the company and for themselves. The 401(k) match is strong, though it does require several years of employment before fully vesting. The overall benefits package is average — not exceptional, but generally decent.

Cons

Below‑market compensation and less‑than‑desirable annual raises and bonuses. Increases at the time of promotions were often limited due to a lack of employee leverage. Long‑term employees were not brought up to market rates, while new hires frequently came in earning more than those with tenure and proven performance. Subpar HR team — they are focused solely on protecting the company rather than supporting employees. Unfair practices regarding hybrid and remote schedules. Many employees are allowed to work remotely while the company preaches to the rest that remote work is not an option. Even individuals on the same team or within the same department are given different arrangements. Senior staff are often granted privileges that their direct reports are denied. They heavily preach cost‑cutting, yet allow certain teams to be wasteful and fund perks or community engagement events that fall short of their goals and misuse resources.

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