Pros
The paid time off plan was very generous, 20 days a year and the hours were fair too. They did not want you to work more than 40 hours a week, which is very cool. You can wear whatever you want and their are plenty of extra curricular activities if you are in to that. Also, most managers and trainers are helpful and offer solid advice on how to better do your job and motivate you with out being too negative. Commission plan is good when you are selling contracts.
Cons
The worst part is being on the phone and talking to unpleasant people that do not want to speak with you. Sitting in a cubicle for 8 hours a day calling 50 people can be kind of a drag when no one answers. A lot of little rules you need to learn and follow. The base pay is pretty low.