If you like punishment, this is for you - Inside Sales Angi Employee Review

1.0
14 Sept 2023
Recommend
CEO approval
Business outlook

Pros

Health benefits Remote Work whatever timezone you want

Cons

You’re calling worked over leads Toxic positivity culture Managers will lie to you about what is possible You will only make money if you skirt their system they very clearly tell you not to skirt Contractors DJ not trust Angi so it’s hard DJ have conversations with them they will most likely Hangup on you or tell you where to put it The turn over rate is absolutely insane. Rather than focusing on. What can be done tj change the company, they still pay you $14 per hour and sell you a pipe dream. They got sued for a reason. I listen to call recordings all the time of reps skirting the system and straight lying to make sales.

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Angi Response
2y
Thank you for taking the time to share your feedback. I'm glad to hear that you found our health benefits and remote work options to be positive aspects of your time here at Angi. The well-being of our employees is important to us. However, I'm genuinely sorry to hear about the challenges you faced. Your feedback regarding the culture and some management practices is concerning. I take these comments seriously as they are not reflective of the inclusive and supportive environment we aim to cultivate. I wish we had had the chance to address your concerns to make this right while you were here. We also take compliance and ethical behavior very seriously and you, yourself, remark that our policies did not allow for "skirting the policies." We believe we hire great people and the vast majority of our sales team members are like you... and follow the policies. As you are aware, we have a team who audits phone calls and disciplines representatives who violate these policies. Your feedback serves as a reminder of the importance of our ongoing efforts to maintain the highest ethical standards across our sales teams. We have a team ready to investigate any reported incidents promptly and impartially, and I ask that any sort of activity is reported immediately to hr@angi.com so we can investigate and address it with the appropriate disciplinary action. I'm sorry that your experience with us did not meet your expectations, and I wish you all the best. - Craig Smith, Chief Revenue Officer

Explore other reviews about Angi

5.0
26 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Excellent work atmosphere with fun, friendly and intelligent people! Besides the culture, the work/life balance is great! I feel very fortunate to have this career that Angi has provided me!

Cons

A lot of org changes over the years has been somewhat difficult to navigate at times.

2.0
29 May 2026
Recommend
CEO approval
Business outlook

Pros

The culture is generally positive, and leadership is accessible. Management is willing to meet with employees and listen to concerns. There are talented people throughout the organization, and the work can be rewarding if you enjoy sales and helping businesses grow.

Cons

The biggest challenge is the compensation structure. The company promotes uncapped commissions, but many employees feel earnings are effectively controlled through continually increasing quotas and changing performance targets. Revenue and nominal goals are adjusted so frequently that it can feel like the finish line is always moving. What's particularly frustrating is that the majority of the sales team often struggles to reach 100% of quota, yet goals continue to rise. This creates the perception that compensation expense is being managed through quota increases rather than by allowing top performers to fully benefit from the revenue they generate. Over time, this can discourage high achievers. Employees who consistently perform well are often expected to deliver significantly more results each year just to maintain the same level of compensation. When exceptional performance is met with ever-increasing targets instead of proportionally increasing rewards, motivation suffers.

2
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Angi Response
2w
Thank you for taking the time to leave a review. We are glad to hear that you find management accessible and enjoy working alongside the talented individuals across our team. We also hear your concerns regarding our compensation structure and quota adjustments. Our goal is always to balance company growth with fair, motivating, and rewarding compensation for our sales team. Your point about the importance of consistency and transparency in goal-setting is well-taken. Thank you again for helping us identify areas where we can improve.
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