Just Not That Great - Anonymous employee Angi Employee Review

2.0
30 Oct 2024
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Benefits are pretty good Team members are always fun to talk to You get to learn more about different types of contract work Metrics are easy to hit Work from home (on Zoom though)

Cons

Recycled leads that are either dead numbers or have been out of business for years. It's really up to chance to make a sale with 95% of the leads given. It's an uphill battle as soon as you say "Angi" due to many contractors having poor experiences when they were apart of Angi or due to harassing calls. Management is poor and they hardly take things seriously. Commission structure also being stripped to nothing isn't helpful. Working at home is great except when you have to sit on zoom the entire time while they also micromanage every action you do through the CRM.

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Angi Response
1y
Thank you for sharing your feedback with us. It’s great to hear that you appreciate the benefits, the collaborative team environment, and the learning opportunities available! We have worked hard to cultivate an environment that values knowledge and employee growth. We understand the concerns you’ve raised about lead quality, management style, and commission structure. We recognize how important it is to have fresh, reliable leads, and we are excited for the future as we look into ways to improve our CRM processes and lead distribution to address these issues. Your advice about trusting our employees and refining our CRM practices is invaluable. We'll keep this feedback in mind as we continue to work on creating a more supportive and effective experience for everyone on our teams. Thank you for all of your continuous hard work and contributions at Angi! Dave Frisone, Executive VP of Sales

Explore other reviews about Angi

5.0
28 Apr 2026
Recommend
CEO approval
Business outlook

Pros

1. The work is mostly interesting and challenging. 2. My team is pretty awesome. I'm very lucky and grateful to have ans engineering manager that really takes an interest in the well being of our team, but still strives to make a strong impact in the company. Everyone on my team is very supportive and willing to jump into solving a problem at a moments notice. There are no egos on my team. 3. The work from home policy is fantastic. I get to save commuting money, but I never feel "alone". We have daily standups and ad-hoc meetings, so we collaborate frequently. 4. There is some opportunity to learn new technology, though I would prefer if it were more often. 5. Management seems pretty transparent and honest with the company. I never feel like the C-suite is hiding anything. We have regular "all-hands" meetings where they discuss the state of the company, our success and failures, where we are going as a company and how to get there. I really like that communication and honesty. 6. Angi is regularly asking for feedback to improve itself. That is wonderful, and rare. I've worked at previous companies that never did anything like this, and it showed. I'm very glad that Angi is always striving to be a great place to work. 7. Angi is serious about clearly documenting our work. Whether that's holding RFC meetings, writing spike docs, or just building simple information docs in confluence. 8. Angi has onsites where employees can travel to meet in person. I've been to a couple and they are great. Would love for this to happen more often. I sometimes here they plan twice a year, but that doesn't always happen.

Cons

1. Angi has a lot of outdated code and systems, decades worth. This causes some serious issues with the products, and makes working with them significantly harder than it needs to be. Luckily, management is aware and has initiatives in place to migrate off these legacy systems. Just a matter of when. 2. Like many companies these days, Angi is trying to use AI more in daily work life. This has pros and cons. So far, I have not seen the benefit of it, hence I'm posting in the "cons" section. I think there is a general lack of knowledge on how to use it. 3. Lately there has been a push to "move faster", especially now with the adoption of AI tools. I have seen teams making some poor choices, resulting in costly mistakes. I would love to return (at least a little) to a slower, more thoughful approach. A "measure twice, cut once" approach, not "ship now, fix later".

2.0
29 May 2026
Recommend
CEO approval
Business outlook

Pros

The culture is generally positive, and leadership is accessible. Management is willing to meet with employees and listen to concerns. There are talented people throughout the organization, and the work can be rewarding if you enjoy sales and helping businesses grow.

Cons

The biggest challenge is the compensation structure. The company promotes uncapped commissions, but many employees feel earnings are effectively controlled through continually increasing quotas and changing performance targets. Revenue and nominal goals are adjusted so frequently that it can feel like the finish line is always moving. What's particularly frustrating is that the majority of the sales team often struggles to reach 100% of quota, yet goals continue to rise. This creates the perception that compensation expense is being managed through quota increases rather than by allowing top performers to fully benefit from the revenue they generate. Over time, this can discourage high achievers. Employees who consistently perform well are often expected to deliver significantly more results each year just to maintain the same level of compensation. When exceptional performance is met with ever-increasing targets instead of proportionally increasing rewards, motivation suffers.

2
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Angi Response
3w
Thank you for taking the time to leave a review. We are glad to hear that you find management accessible and enjoy working alongside the talented individuals across our team. We also hear your concerns regarding our compensation structure and quota adjustments. Our goal is always to balance company growth with fair, motivating, and rewarding compensation for our sales team. Your point about the importance of consistency and transparency in goal-setting is well-taken. Thank you again for helping us identify areas where we can improve.
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