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Hi, this is Sam Riley, CEO of Ansarada responding. I felt personally obliged to reply to this review, as it is in no way a reflection of the culture of care we foster here at Ansarada, nor an accurate representation of the changes that were made.
I’m sorry you feel the way you do; it personally pains me to hear it and is not how I would want any Ansaradan or Ansarada alumni ever feeling. After you read my reply, if I or anyone at Ansarada can help you in any way, please contact me or our people and culture team directly.
Yes, we had to let some people go based on over-investing ahead of growth, which totally sits with me as my responsibility. We did this because we believe in our future, the value of our product, service and people, and because we’re incredibly passionate about what we’re doing, how we’re helping people and the opportunities we’re creating.
The UK (which is where your review says you are located) has very specific employment laws on announcing and making changes to employees and redundancies, and we have worked within these laws to be as compassionate and considerate as we possibly could. The process sucked and was not pleasant for anybody. We did what we could in our small office in London to ensure that each person had a dedicated and private meeting with a senior manager that day and this was to show our people that we cared about them and valued them individually. We also wanted to afford each person who was regrettably leaving the chance to hear our gratitude for their time with us and to answer any personal questions they may have had. Our intent in all situations – as evidenced by the continued generosity and support we give all our staff – is the opposite of what you have described.
We’ve worked hard to find new opportunities for many people who have left Ansarada, and have provided all with free assistance and counselling services. I and other leaders have personally received letters of gratitude and thanks for going above and beyond in the circumstances. I rarely (if ever) reply to Glassdoor reviews, but I will not be labelled as disgusting in the way we treat staff. We love and value everyone who works here and appreciate the dedication and passion they put into everything they do.
Yours Sincerely,
Sam Riley