In the words of a client "how fast is this ship sinking" - Account Representative Ansira Employee Review

1.0
23 May 2020
Recommend
CEO approval
Business outlook

Pros

Friendly people I've met through the years. Ansira has helped me to realize what I dont want in an employer.

Cons

A lot of the 5 star reviews are from the higher ups urging new hires to write good reviews. So take those with a grain of salt. They run through CEOs like people are running through toilet paper during this pandemic. No one and I do mean no one is aware of what the company identity is. Upper management is too busy trying to place blame for losing valuable clients. The worst department to work in is formerly compliance, formerly TCMA and now CPM. We are literally the bread and butter of the company and treated like crap. You will be overworked. You will be micromanaged. You will have to abide by a 2% error rate or your job will be in jeopardy. If that doesn't wet your whistle. You will work on an antiquated green screen which breaks down multiple times a day. Making the numbers they use for productivity a joke. Your team lead will ask you take on more responsibility on the account with little recognition or increase in pay. Speaking of pay: severely underpaid for all the crap you have to deal with. Certain management have been working for the company 10+ years and have no business leading a team. Lateral moves are the only moves you’ll be making at Ansira. You literally have to wait for someone to leave before there is an opening in other departments. This company is the epitome of smoke and mirrors. Do yourself a favor and if you see a job listing for this company AVOID AT ALL COSTS.

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Ansira Response
6y
We are sorry this was your experience at Ansira. We acknowledge that we have had recent leadership changes, and they have been to ensure that we have the best team in place to drive us forward. We have also prioritized sharing our brand identity in more depth internally, most recently with Ansira Next and a series of WeUniversity courses to ensure the team is engaged and informed. In regard to Channel Partner Management, it is a critical core solution which requires low error rates that are typically set forth by clients. In order to support the team, we utilize tools to understand why errors occur, and take time to offer training to help drive team member success. We appreciate you taking the time to share your feedback with us, as we are always striving to improve the environment at Ansira. We wish you the best of luck in your career.

Explore other reviews about Ansira

5.0
22 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Great people to work with who offer thought provoking insight and helpful career paths

Cons

Same structure day to day which can get tiring for a creative brain

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Ansira Response
1w
Thank you for sharing your experience at Ansira and for recognizing the talented people on our team. We wish you all the best.
1.0
30 May 2026
Recommend
CEO approval
Business outlook

Pros

Great benefits and unlimited/flexible PTO

Cons

Workload expectations were unsustainable. To meet the basic requirements of my role, I regularly worked 50–70 hours per week. While the company offered flexible PTO, there was little meaningful coverage when employees were out, often resulting in even more work upon return. Frequent layoffs and ongoing staff reductions meant existing clients were repeatedly reassigned from departing employees to the remaining team members, further increasing workloads and making it harder to provide the level of service clients deserved. As responsibilities grew, client escalations became increasingly common, and support from leadership during those situations was inconsistent. The moment that best captured the disconnect between leadership and employee reality was a company training on having a "growth mindset" that included the message, "It's not bandwidth. It's mindset." For employees already struggling with excessive workloads and burnout, this felt dismissive of legitimate capacity concerns. The culture ultimately led to significant burnout, high stress, and declining morale. The company has talented employees and clients, but leadership would benefit from addressing workload management, staffing levels, accountability, and employee well-being before focusing on mindset and productivity initiatives.

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Ansira Response
1w
Thank you for sharing this feedback and for the contributions you made during your time at Ansira. Feedback like yours is important and helps us continue to evaluate how we support our teams and create a sustainable work environment. The Growth Mindset program is an employee recognition initiative that celebrates individuals who exemplify our company values and strengthen our culture. It is not intended to diminish or dismiss conversations about workload, capacity, or employee support. We recognize that initiatives can be experienced differently by individuals, and we appreciate you sharing your perspective.
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