Poor Management, Financial Struggles, Outsourcing, Layoffs - Operations Specialist Ansira Employee Review

1.0
17 May 2024
Recommend
CEO approval
Business outlook

Pros

None, you are just a number.

Cons

There’s no reimbursement for internet, home office equipment, or wellness. The company is heading in the direction of outsourcing as many jobs as possible to India. You are forced to train India team members but then laid off after training. Managers do nothing except micromanage and take credit for all your work. The company is managed by employees who have been with the company since they graduated college in the early 2000s. They are tech-illiterate managers who have no idea how to manage people or work at a real organization. A senior director literally asked me how to export and save a PDF. Some managers have master’s degrees in “management”. That’s like going to leadership camp as a kid and trying to use that as a flex at a job. Managers micro-manage your every move and take credit for all your work. Managers will do little work except oversee your entire day (freak out if you take bathroom breaks or an extra two-minutes on your unpaid lunch break), constantly check if you’re online, and threaten you or employees you manage with PIPs. Managers will delegate all their tasks to you and then get angry/bully you when you do not complete a task immediately or if you must work overtime to complete those tasks. Meanwhile, the managers are logging in late and logging off early. I had four different managers because turnover is incredibly high. My managers refused to participate in any customer service aspect of the job despite the account being reliant on serving the client and customer’s needs. My managers refused to jump in on phone calls, emails, and messages to the client. My manager refused to learn the brand guidelines or how to process advertising claims on our account. The company forces good employees to leave the company because they do not pay them well, do not treat them well, and do not appreciate their hard work. POC employees spoke about how uncomfortable they feel that nearly all new hires are white and that management at the executive level only pays lip-service to bringing diversity to their team and throughout the company. The company and management are incredibly white. Management was asked multiple times to hire more representative staff. Persons of color do not feel welcomed or represented at the company. The company was purchased by a private equity firm with a horrible track record with the companies they have purchased. The new CEO has serious SDE. The company is engaging in massive rounds of layoffs in the US to outsource their client service and tech side to India. Despite this, they gave massive paydays to the former CEO and CFO. “It also includes “aggregate change in control payments” of $1.92 million to Arnold, Ansira's president, and $1.96 million to Rudy Gonzalez, CFO and COO, according to internal information reviewed by the Business Journal.”(The Business Journals “Coming Up Empty”) Ansira has defaulted on paying rent at its offices and had to delay at least one pay period due to lack of finances. “The owner of Ansira's headquarters building, NSI Ventures LLC, sued Ansira in May in St. Louis Circuit Court, saying the company had stopped paying monthly rent of $219,197, according to court filings. (The Business Journals “Coming Up Empty”) Meanwhile, hard-working employees are paid waaaay under market price. I am talking about a starting salary of $38000 for employees in Chicago. That’s a criminal underpayment. Management burns out their good subordinate employees because management is reliant on the good employees to complete management's workload. Management sell out these employees to their supervisors and blames every mistake, missed deadline, and missed KPI on them. The company forces good employees to leave the company because they do not pay them well, do not treat them well, and do not appreciate their hard work. most employees are in a state of overworked anxiety and unhappy with the way they are being treated.

Explore other reviews about Ansira

5.0
22 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Great people to work with who offer thought provoking insight and helpful career paths

Cons

Same structure day to day which can get tiring for a creative brain

avatar
Ansira Response
1w
Thank you for sharing your experience at Ansira and for recognizing the talented people on our team. We wish you all the best.
1.0
30 May 2026
Recommend
CEO approval
Business outlook

Pros

Great benefits and unlimited/flexible PTO

Cons

Workload expectations were unsustainable. To meet the basic requirements of my role, I regularly worked 50–70 hours per week. While the company offered flexible PTO, there was little meaningful coverage when employees were out, often resulting in even more work upon return. Frequent layoffs and ongoing staff reductions meant existing clients were repeatedly reassigned from departing employees to the remaining team members, further increasing workloads and making it harder to provide the level of service clients deserved. As responsibilities grew, client escalations became increasingly common, and support from leadership during those situations was inconsistent. The moment that best captured the disconnect between leadership and employee reality was a company training on having a "growth mindset" that included the message, "It's not bandwidth. It's mindset." For employees already struggling with excessive workloads and burnout, this felt dismissive of legitimate capacity concerns. The culture ultimately led to significant burnout, high stress, and declining morale. The company has talented employees and clients, but leadership would benefit from addressing workload management, staffing levels, accountability, and employee well-being before focusing on mindset and productivity initiatives.

avatar
Ansira Response
1w
Thank you for sharing this feedback and for the contributions you made during your time at Ansira. Feedback like yours is important and helps us continue to evaluate how we support our teams and create a sustainable work environment. The Growth Mindset program is an employee recognition initiative that celebrates individuals who exemplify our company values and strengthen our culture. It is not intended to diminish or dismiss conversations about workload, capacity, or employee support. We recognize that initiatives can be experienced differently by individuals, and we appreciate you sharing your perspective.
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