Stressful Environment!!! REVIEWS ARE VERY MISLEADING - Customer Service P AnswerFirst Employee Review

I do wish there was more honesty with the reviews. Or they just got rid of the negative ones. Unfoutently is not all rainbows Calls are back to back and 80 % are negative they do not tell you that in training, you pick up for different companies and people are so nasty and rude over the phone, INCLUDING Answerfirst clients ! not enough "bathroom breaks" to take a breather and management just wants you to get over it and keep on working. You are being watched on EVERYTHING like someone said in one of the reviews " Your call handle time, the tone of your voice, whether or not you read ALL of the script verbatim, and how many/how long of bathroom breaks you take will all factor into your scores and determine if you are successful here or not ".Management will target individuals and there will be no room for error. It is a VERY VERY STRESSFUL environment. Unfortunately...some of the reviews here are very misleading. *** PAY should be more for the amount of stress we go through.