Low Pay - Customer Service Representative (CSR) Anthology Employee Review

3.0
15 Jan 2024
Recommend
CEO approval
Business outlook

Pros

Its a work from home job.

Cons

The pay is low for the amount of work performed.

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Anthology Response
2y
Thank you for your feedback. We are glad you were able to take advantage of our Student Success call center positions being offered remotely. We understand the workload can be stressful, especially during high-volume call times, and appreciate the effort our advisors put in to aiding students across the US. If you have any additional feedback, please email employerfeedback@anthology.com.

Explore other reviews about Anthology

5.0
9 May 2025
Recommend
CEO approval
Business outlook

Pros

Good training and systems to use with provided equipment.

Cons

Seasonal with possibility to continue.

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Anthology Response
1y
Thank you for your feedback. We are so pleased to hear about your positive Anthology experience! Please email employerfeedback@anthology.com with any further comments.
4.0
6 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Company provides equipment, good hourly pay, training for your specific position, communication during on-boarding, satisfactory scheduled hours.

Cons

Not enough time to confidently handle customers 100 percent independently, hard to request time off,

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