be sure you have another job - Customer Service Agent Anthology Employee Review

1.0
9 Sept 2024
Recommend
CEO approval
Business outlook

Pros

easy training, nothing else to say

Cons

no job security, horrible pay, bad management, adding on extra work but no raises

Explore other reviews about Anthology

5.0
9 May 2025
Recommend
CEO approval
Business outlook

Pros

Good training and systems to use with provided equipment.

Cons

Seasonal with possibility to continue.

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Anthology Response
1y
Thank you for your feedback. We are so pleased to hear about your positive Anthology experience! Please email employerfeedback@anthology.com with any further comments.
4.0
6 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Company provides equipment, good hourly pay, training for your specific position, communication during on-boarding, satisfactory scheduled hours.

Cons

Not enough time to confidently handle customers 100 percent independently, hard to request time off,

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