Stressful! - Customer Service Representative Anyone Home Employee Review

Working at anyone home stresses me out most days! Having to sit down for 8 hours and take calls back to back with no in between time to simply breathe and look away from the screen was terrible on most days! They are usually understaffed on weekend days leaving a handful of people to pick up the slack with about 30 holding calls in the cue! They hire so many new people however this does not help those that are certified. When you are certified that means you are trained on all skills and you answer calls for all of the communities that Anyone Home partners with. Not to mention they have taken on hundreds and hundreds of more communities making it even harder on us. They have a handful of people that take calls for a property management company called EQR where they pretty much take a few calls throughout the day and work on emails, chats and other non phone related tasks! I usually see these people watching movies, playing on their phone etc while everyone else is stressing out trying to answer each call. Which sucks because they were also hired in to be property consultants as well however, several months ago Anyonehome decides to pick a few lucky employees to take calls for EQR Management. I mean literally it can be 50 calls waiting in the cue and all PC’s are stressing out while these EQR people are sitting back watching YouTube and all other nonsense! I feel so relieved that I no longer work here. Most people I comhe into contact with complain about the same things! If you want to be stressed out and miserable just about everyday then this may be the place for you. I would not recommend anyone to work here long term, make this a temporary place of work while you are seeking other employment opportunities.