3.0
27 Jan 2014
Current employee, more than 10 years
Phoenix, AZ
Recommend
CEO approval
Business outlook
Pros
Aggressive advertising, promotions that drive traffic, good happy hour pricing-all things that keep guests coming to the store to help build sales. Leadership is solid for the most part.
Cons
Late night hours are too late for certain nights of the week. Too much emphasis placed on Guest survey scores, to the point you feel pressured to influence the guest to fill one out on their phone in the store.