Boca Location - Account Executive Aroma360 Employee Review

5.0
15 Nov 2025
Recommend
CEO approval
Business outlook

Pros

I almost did not apply to work here because of the reviews and all I have to say is perspective really is everything because I have not personally experienced any of the negatives mentioned. You get a solidly livable base pay and commission. The managers really want you to do well. I have never had this level of support and mentorship. The training period is not a reflection of how your sales will be long term. They start you off practicing on leads that are a bit older. Your first week on the phones is really just getting comfortable. Just be coachable and I promise you won’t regret it. I feel genuine care from Alexei, Matthew, Miles and Dev. The office culture is very diverse and welcoming. People want to be there and want to make money. Also best health insurance I’ve ever seen.

Cons

The interview process is a lot. Do your homework on the company. This is not McDonald’s not everyone can work here.

Explore other reviews about Aroma360

5.0
21 Nov 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Bad leadership Bad organization Bad benefits Most positions are revolving doors

Cons

This job only has pros and no cons

1.0
18 Mar 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The brand itself is recognizable, and the products are well regarded in the luxury home fragrance space. Some employees at the individual contributor level are supportive and hardworking, which can make day-to-day collaboration easier despite broader issues.

Cons

The work environment is extremely toxic and driven by fear rather than respect. Leadership frequently communicates in a confrontational and unprofessional manner, including yelling, public criticism, and dismissive behavior toward employees. This creates a stressful atmosphere where people feel undervalued and anxious rather than motivated. There is little psychological safety, and many employees appear afraid to speak up or ask questions. Turnover is high, and institutional knowledge is often lost as a result. Expectations can be unrealistic, priorities change without warning, and accountability is not applied consistently across levels of the organization. Work-life balance is poor, and boundaries are not always respected. Employees may be expected to absorb heavy workloads without adequate support or resources. Overall morale across teams seems low.

3
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